Troubleshooting
I do not see an image on my viewing device.
- Make sure your cable is plugged in securely and the red dots on the machine and plug match up.
- Make sure your machine is turned on and battery is charged.
- Do you have a goggle and wrist monitor?
You may have changed your output setting. The machine output can be switched by pressing and holding the button combinations (below) while switching the scanner on:
1. For goggles, press and hold the “Square” button and “up arrow” button simultaneously while switching on.
2. For wrist monitor, press and hold the “Square” button and “down arrow” button simultaneously while switching on.
3. Refer to page 10 of the user manual (link) for more instructions.
- If these suggestions do not solve your problem please call a BCF service center.
My batteries do not seem to be holding a full charge.
- You must occasionally completely discharge your batteries.
- Every 10 cycles or so, let the batteries discharge completely and fully recharge to maintain your battery life.
- Your batteries will not be harmed by being on the charger after they are fully charged.
- See your user manual for more details.
- If the problem persists please call a BCF service center.
The resolution of my image has been declining over the years.
- If you have owned your machine for a number of years, there is a chance that your probe is damaged.
- Please contact a BCF service center and they can execute a probe test to check your probe status and give you a recommendation.
My machine powers on but turns off immediately.
- Check that your battery is charged.
- Make sure you are releasing the power button soon enough. If you hold it to long it will turn off again.
If problem persists please contact a BCF service center.
Care and Maintenance
We have built Easi-Scan to be rugged and splash-proof for the on-farm environment. It does contain sensitive electronics. If you care for your Easi-Scan properly you will get many years out of your product.
- Wipe it down after every use. Use a non-bleach antibacterial wipe or a damp cloth with warm water and soap
- Dry after use. Store in a dry environment. Corrosion will occur if stored damp.
- Protect probe from knocks that can cause permanent damage. Examine regularly for cracks or splits. If damage is found, repair promptly.
- Your probe should always be stored in loose coils. Wrapping it in tight coils can leave permanent kinks that can affect the life of your probe.
- Return your equipment annually to a BCF service center for a maintenance inspection.
These are only the highlights of the care and maintenance details for your Easi-Scan. For a full description of care and maintenance please refer to the user manual.
Tips and FAQs
How do you determine the age of a fetus on Easi-Scan?
There is an aging grid super-imposed on the screen that you see with any viewing device. You can use this to measure foetuses and follicles. There are options for a 1cm and 1/2cm grid. We have aging tables for multiple species that matches these measurements to an age. See the aging tables. This is a much faster way to measure follicles and fetal age.
How long does the Easi-Scan probe last?
The life of the Easi-Scan probe is very dependent on the user and usage. With normal usage we have seen probes last more than 8 years. In the number of scans typical range is between 100,000 and 150,000.
Is the image quality better on the new Easi-Scan?
Yes. The image quality has been improved from the last Easi-Scan model. It is a clearer image and with the addition of contrast and brightness adjustments you can adjust the image to suit your needs.
What are the advantages of the Easi-Scan over older Easi-Scan models?
There are many benefits and new features that were released with the newest Easi-Scan. Read below to learn more:
- Weighs only 4 lbs
- Over 50% smaller than previous models
- Longer battery life
- Standby mode detects when you are not scanning and puts the Easi-Scan on standby mode to extend your battery life up to 7 hours
- Waist bag to lessen shoulder strain
- Dust and splash-proof
- Improved image quality
- Battery life indicator
- Easily store and transfer images
- Menus available in multiple languages
- Lifetime Warranty, just send your machine in once a year
- BCF manufactures and repairs
How often are there upgrades?
There is not a set schedule for upgrades. Upgrades are completed when your item is in for service. Most upgrades just enhance the functionality of the unit. If an upgrade is needed because of a serious problem we will contact those customers that need the upgrade individually and get the units in for an upgrade immediately.
Can I leave my ultrasound machine outside in the cold?
While in use your ultrasound machine is built to stand up to extreme weather conditions, including those below 0° days. However, your ultrasound is a piece of electronic equipment and should be treated as such. Your machine should always be stored in a room temperature environment when not in use.
